For ages 21+ only

Play responsibly,
enjoy safely

Gaming on 1burl is about entertainment — not addiction. Use our protection tools to set your playing limits and play with peace of mind.

Why is responsible gaming important?

Online gaming and betting can be an enjoyable form of entertainment when done in a controlled way. But when betting goes beyond entertainment and starts to affect daily life, that is when it becomes a problem. 1burl always places your wellbeing and mental health as the top priority.

We believe every player should have full control over their budget, time, and emotions. Our responsible gaming policy is designed to give you that control. From deposit limits to self-exclusion — all protection tools are within your reach.

If you feel that gaming is having a negative impact on your life, please read the information below carefully and contact our 24/7 support team.

⚠️ Important Warning:
1burl is only for individuals aged 21 years or older. Minors are not permitted to register or bet on this platform. Providing false information during age verification is a punishable offence.
21+

Applicable to players aged 21 and above only

Our protection tools

Deposit Limit

Set a maximum limit on your daily, weekly, or monthly deposits. Once a limit is set it takes effect immediately. A 24-hour waiting period applies to requests to increase a limit — this protects you from making decisions driven by emotion.

Session Limits and Time-Out

Set a limit on how long you play each day. Once the set time has passed, the system will automatically remind you to take a break. You can also take a time-out from 24 hours up to 30 days.

Self-Exclusion

If you feel you need a break, use the self-exclusion option. This tool can temporarily or permanently close your account for a period ranging from 3 months to 5 years. While exclusion is active you will not receive any bonuses or promotions.

Loss Limit

Set a maximum amount you can lose within a given period. Once the limit is reached, your betting will stop automatically, so you do not end up losing more in a rush to recover lost funds.

Reality Check

Receive a reminder every 30, 60, or 90 minutes showing your total session time and transaction details. This message keeps you aware of your current situation and gives you the opportunity to take a break if needed.

Transaction History

View a detailed history of all your deposits, withdrawals, and bets at any time. 1burl keeps a complete transaction record to ensure transparency. By reviewing this information you can identify for yourself where caution is needed.

Transaction limits and rules

An important part of responsible gaming is staying aware of your own budget. The transaction limits at 1burl are set with this goal in mind.

Transaction type Minimum amount Method
Deposit ৳100 bKash, Nagad, Rocket
Withdrawal ৳1,000 bKash, Nagad, Rocket
Withdrawal Time 10–45 minutes
💡 Budget planning tip:
Only spend on betting what you can afford to lose without it affecting your daily life. Never bet with borrowed money or loans. Set a fixed budget each week and do not go beyond it.
⏰ Remember:
Betting is not a source of income — it is entertainment. Do not place more bets trying to recover money you have lost. The outcome of each bet is entirely independent and does not depend on previous results.

Signs of problematic gaming

If you notice any of the following signs in yourself, take a break immediately and contact our support team:

  • Repeatedly betting in a rush to recover lost money
  • Hiding the amount you bet from family and friends
  • Repeatedly failing in attempts to stop betting
  • Spending money meant for rent, food, or bills on betting
  • Neglecting work, studies, or relationships because of betting
  • Betting to escape stress or anxiety
  • Feeling restless or irritable when not betting

Ask yourself

Ask yourself these questions from time to time — answer them honestly:

  • Did I bet more than my budget last week?
  • Am I playing more than my set time each day?
  • Do I feel angry or frustrated when I lose and feel compelled to play again?
  • Are my loved ones worried about my gaming?
  • Do I think of gaming as a source of income?
If the answer to any of the above questions is "yes", contact us today. Our Bengali-speaking support team is with you 24/7.

How to use the protection tools

Log in to your account

Log in to your account on 1burl and go to the "Account Settings" section.

Open the "Responsible Gaming" option

Find the "Responsible Gaming" menu in settings and choose the protection tool you prefer.

Set your limits

Set your deposit limit, loss limit, or session time as needed and confirm.

Get support

If you need help, contact us on live chat — our team is always ready.

Support and contact

Our Bengali-speaking support team is with you seven days a week, twenty-four hours a day. If you have any concerns about gaming, do not hesitate to get in touch.

Live Chat Support

Instant support in Bengali, available 24/7. Chat with us on live chat for any issue.

Email Support

[email protected] — we try to respond as quickly as possible.

🔐 Confidentiality guaranteed: Any request you make related to responsible gaming and your self-exclusion details are kept completely confidential. This information is never shared with third parties.

Responsible Gaming FAQ

1burl is for players aged 21 and above only. Minors cannot register or place bets on this platform under any circumstances. An age verification process is followed at the time of registration.

Log in to your account and go to the "Responsible Gaming" menu under "Account Settings". There you will find options to set a daily, weekly, or monthly deposit limit. Reducing a limit takes effect immediately, but increasing a limit is subject to a 24-hour waiting period.

Yes. During self-exclusion you can withdraw the balance remaining in your account (minimum withdrawal ৳1,000). While exclusion is active, no deposits or betting will be possible and no bonuses will apply.

A time-out is a temporary break — usually from 24 hours to 30 days. During this period the account is temporarily closed and becomes active again once the set time has passed. Self-exclusion is a long-term decision — from 3 months up to permanent — and is used in serious cases of gaming addiction.

Absolutely. Through our 24/7 live chat or by email at [email protected], you can seek assistance regarding a family member's gaming problem. Our Bengali-speaking team will help you take the right steps.

Reality Check is an automatic reminder system. You can set intervals of 30, 60, or 90 minutes in settings. When the set time has passed, a pop-up message will appear showing your total session time, total bets placed, and net result. You can then choose to continue or log out.

Play safe, enjoy with confidence

Ready to game responsibly? Explore our games on 1burl, or check our FAQ to learn more.

Browse Games Cricket Betting FAQ Homepage